Vidilot is a YouTube promotion company to provides stellar service and ultimate customer satisfaction. That being said, for many unforeseeable circumstances, there might be an issue with a refund.
Stated below is our refund policy, which will help you figure out any issues with your purchase.
We do not provide a refund right after purchase, as our expert team of professionals will start working on your project right after your place your order. We aim to provide you with the utmost customer satisfaction. So, in case, you are not fully satisfied with the result and do not get what you were promised through our service, you can ask for a refund.
Our refund is subjected to you providing genuine concerns with the service and prove after a thorough investigation on the matter.
Can I cancel my order before the project completion deadline?
Our team of professionals already stares your YouTube campaign, spend the allocated budget right after you purchase our service.SO in case you change your mind after the purchase, it will not be subject to a refund. However, if you have any other concerns, you can contact us immediately.
Can I get a refund if I am not happy with the service?
We aim to provide you with the best customer experience. In case you did not get the results, you were promised within the promised timeline, you can reach out to us and we will offer you a refund right away.
Please note that the results of the YouTube campaign can take up to 3 days to fully come into play.
What if I chose the wrong region or audience for the promotion?
In case you chose the wrong target audience, you have to contact us immediately. We will help you solve the issues and utilize the rest of the unspent budget of the campaign on your changed target audience.