Vidilot is a YouTube promotion company to provides stellar service and ultimate customer satisfaction. That being said, for many unforeseeable circumstances, there might be an issue with a refund.
Stated below is our refund policy, which will help you figure out any issues with your purchase.
We do not provide a refund right after purchase, as our expert team of professionals will start working on your project right after your place your order. We aim to provide you with the utmost customer satisfaction. So, in case, you are not fully satisfied with the result and do not get what you were promised through our service, you can ask for a refund.
Our refund is subjected to you providing genuine concerns with the service and prove after a thorough investigation on the matter.
FAQ
Here are some FAQs: Check our terms and conditions page for more details.
Can I cancel my order before the project completion deadline?
Our team of professionals already stares at your YouTube campaign and spends the allocated budget right after you purchase our service. So in case you change your mind after the purchase, it will not be subject to a refund. But Yes, You can email me within 1 hour then we will try to refund you if your campaign still does not run. However, you can contact us immediately if you have any other concerns.
Can I get a refund if I am not happy with the service?
We aim to provide you with the best customer experience. However, suppose you do not get the promised results within the promised timeline. In that case, you can contact us, and we will offer you a refund immediately.
Please note that the results of the YouTube campaign can take 3 to 7 days to come into play fully. Therefore, some time needs more time to fully adjusted.
What if I chose the wrong region or audience for the promotion?
If you choose the wrong target audience, you must contact us immediately. We will help you solve the issues and utilize the rest of the unspent budget of the campaign on your changed target audience.
